Customer Service Representative (CSR)
Oak Brook, IL Oak Brook, IL Full-time Full-time $18 - $23 an hour $18 - $23 an hour 22 hours ago 22 hours ago 22 hours ago Looking to TRADE up to a better opportunity? Precision Today Plumbing, Drains, Heating and Cooling is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Call Center Team.
Pay:
$18.
00-$23.
00
Bonuses Why join THIS team? Medical, Prescription, Dental, Vision Disability & Term Life Insurance Matching 401k benefits On-going training & development, & growth opportunities Paid Holidays Paid Time Off (PTO)
Responsibilities:
Convert incoming customer calls into booked service appointments.
Deliver call scripts with an authentic cadence; be clear, compelling and personable.
Respond to customer requests, resolving issues and promoting the brand.
Be professional and establish customer rapport, encouraging repeat business.
Participate in training to boost booked calls and practice outbound calling.
Adhere to the company's plan for resolving customer complaints quickly and favorably.
Maintain and update customer database with complete and accurate information.
What you bring:
Previous customer service experience Strong attention to details Clear background check and drug screen Who WE Are:
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match.
With no salary cap, your effort determines your paycheck! If this sounds like something you would like to join for a long-term career move, apply today! Job Type:
Full-time Pay:
$18.
00 - $23.
00 per hour
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Pay:
$18.
00-$23.
00
Bonuses Why join THIS team? Medical, Prescription, Dental, Vision Disability & Term Life Insurance Matching 401k benefits On-going training & development, & growth opportunities Paid Holidays Paid Time Off (PTO)
Responsibilities:
Convert incoming customer calls into booked service appointments.
Deliver call scripts with an authentic cadence; be clear, compelling and personable.
Respond to customer requests, resolving issues and promoting the brand.
Be professional and establish customer rapport, encouraging repeat business.
Participate in training to boost booked calls and practice outbound calling.
Adhere to the company's plan for resolving customer complaints quickly and favorably.
Maintain and update customer database with complete and accurate information.
What you bring:
Previous customer service experience Strong attention to details Clear background check and drug screen Who WE Are:
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match.
With no salary cap, your effort determines your paycheck! If this sounds like something you would like to join for a long-term career move, apply today! Job Type:
Full-time Pay:
$18.
00 - $23.
00 per hour
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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