Patient Service Representative
Kovak Cosmetic Center Kovak Cosmetic Center Oakbrook Terrace, IL Oakbrook Terrace, IL Part-time Part-time $15 - $22 an hour $15 - $22 an hour 19 hours ago 19 hours ago 19 hours ago Are you friendly, like to smile, and help ensure everyone you speak with has an amazing day? Do you have experience in the medspa space, or have you been wanting to get into this exciting and fast-growing industry? We're looking for best-of-the-best to help ensure each of our clients have an amazing experience, and that starts with our Patient Services Representatives!! If this sounds like you, This might be THE opportunity for you! The Patient Services Representative is responsible for performing a variety of front-office functions including check-in, check-out, time of service collection and basic pre-authorization tasks to provide support and guidance to patients, office staff and physicians.
Represents the practice in a professional, courteous manner while receiving patients into the practice.
PRIMARY RESPONSIBILITIES Greets each patient as they enter the practice in a professional, caring manner and is warm in welcoming patients and vendors.
Performs patient check-in/check-out process with all patients.
Reviews patient chart to determine what registration information is needed from the patient at time of check-in.
Ensures patient records are accurate and up-to-date including patient name, address, etc.
by verifying existing information or entering updated data into the computer system.
Schedules and reschedules appointments as necessary.
Answers incoming internal and external calls.
Utilizes electronic health record Scans medical documentation and other required documents into electronic health record or other document imaging system(s).
Maintains open communication with clinical staff to minimize interruptions to the providers' schedules.
Attends meetings, as assigned, and participates in educational activities to keep skills up to date.
Performs other duties necessary to maintain the overall efficiency and continuity of the clinic.
Is proactive in identifying, reporting and participating in the resolution of any potential or actual patient safety issues.
Job Type:
Part-time Pay:
$15.
00 - $22.
00 per hour
Benefits:
Employee discount Schedule:
10 hour shift 8 hour shift Evening shift Monday to Friday Rotating weekends
Experience:
Customer service:
5 years (Preferred) Medical office:
3 years (Preferred) Computer skills:
5 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Represents the practice in a professional, courteous manner while receiving patients into the practice.
PRIMARY RESPONSIBILITIES Greets each patient as they enter the practice in a professional, caring manner and is warm in welcoming patients and vendors.
Performs patient check-in/check-out process with all patients.
Reviews patient chart to determine what registration information is needed from the patient at time of check-in.
Ensures patient records are accurate and up-to-date including patient name, address, etc.
by verifying existing information or entering updated data into the computer system.
Schedules and reschedules appointments as necessary.
Answers incoming internal and external calls.
Utilizes electronic health record Scans medical documentation and other required documents into electronic health record or other document imaging system(s).
Maintains open communication with clinical staff to minimize interruptions to the providers' schedules.
Attends meetings, as assigned, and participates in educational activities to keep skills up to date.
Performs other duties necessary to maintain the overall efficiency and continuity of the clinic.
Is proactive in identifying, reporting and participating in the resolution of any potential or actual patient safety issues.
Job Type:
Part-time Pay:
$15.
00 - $22.
00 per hour
Benefits:
Employee discount Schedule:
10 hour shift 8 hour shift Evening shift Monday to Friday Rotating weekends
Experience:
Customer service:
5 years (Preferred) Medical office:
3 years (Preferred) Computer skills:
5 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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