Manager, Digital Content and Engagement Retail & Wholesale - Oak Brook, IL at Geebo

Manager, Digital Content and Engagement

3.
3 Oak Brook, IL Oak Brook, IL Full-time Full-time 3 days ago 3 days ago 3 days ago CORE RESPONSIBILITIES Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences:
Manage digital editorial content to engage our teams across Portillo's in a meaningful, impactful way that represents our values and highlights our purpose and goals.
Greatness:
We're obsessed with being the best and work hard to continuously improve.
Our greatness is rooted in Quality, Service, Attitude and Cleanliness Plan, manage and execute digital content strategy and operations, including regular content updates and maintenance of Portillo's Connect Develop and oversee clear, consistent cadence for digital communication Utilize critical thinking to measure and evaluate the success of content strategy and tailor approach to further support engagement across all channels by turning data and metrics into a roadmap for future content and strategies Support creation and editing of key company meeting materials, including PowerPoint presentations and videos for town halls, Executive presentations and other companywide events Family:
Work together to make everyone feel at home, and we step up when someone needs help Lead change and drive connectedness across Portillo's through unique digital experiences in a busy, noisy segment Collaborate, develop, and coach peers and stakeholders throughout Portillo's to represent the Communications team and voice in all internal digital communications Work closely cross-functionally to build relationships and determine the who, what, where, when why and how content is being created, posted and delivered to our audiences Advocate and champion for Portillo's voice, responsible for developing and executing internal digital content strategies Energy:
We move with urgency and passion, while maintaining attention to detail and Fun:
We entertain our guests, we connect authentically, and we make each other smile Function as internal social media brand builder.
Develop, launch and maintain different social and informational content channels through inspired storytelling.
Drive the look, feel and voice of Portillo's in digital spaces, ensuring we show up authentically, impactfully and consistently in digital spaces Develop and drive strategy for companywide digital recognition and other Heart of Portillo's initiatives Fun:
We entertain our guests, we connect authentically, and we make each other smile.
Develop and maintain Portillo's internal social look and feel, ensuring consistency, clear communication, and appropriateness of voice across channels Serve as a passionate storyteller who is knowledgeable about new trends and enhancements in digital media - brainstorm social media-style creative and utilize the resources to execute those ideas.
Promote and protect the Portillo's brand story and image ORGANIZATION RELATIONSHIPS This position reports to the Sr.
Manager, PR & Communications on the People team.
The Manager, Digital Content and Engagement will work cross-functionally to capture key goals, messaging and initiatives across the company.
The focus is on internal messaging via the People team, though the role will also work closely with the Marketing team to cross-utilize content and messaging for both internal and external audiences.
This role will also work closely with the Operations and Finance (PFS) teams, as well as others, depending on key initiatives.
closely with both the People team and the Marketing team to ensure consistent Business Insights Manager of the Strategy team.
QUALIFICATIONS Educational Level/Certifications Bachelor's degree Work Experience, Qualifications, Knowledge, Skills, Abilities Deep understanding of social media and digital content creation, with an audience-centric and omni-channel approach Strong creative and narrative ability to craft compelling stories using text, imagery and video Ability to prioritize workflows with a strong attention to detail and strong project management skills Experience in Content Management Systems (CMS), digital analytics platforms, and other content publishing tools Strong oral and written communication skills and ability to work with individuals and groups at all levels Experience developing compelling stories and assets to support a brand purpose or message, including written, graphic and video Ability to manage multiple projects, under deadlines, with changing priorities in a dynamic, fast-paced environment Desire to inspire others through vision, confidence, challenge, and recognition.
A genuine love for the Portillo's brand.
Travel Requirement Minimal (.
Estimated Salary: $20 to $28 per hour based on qualifications.

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