Insurance Verification Specialist
Now hiring in Oak Brook, IL General Description TVG-Medulla, LLC (Medulla) affiliated with Chiro One Wellness Centers, is a high-growth, healthcare organization with 100
clinics in the MidwestEach month, we help thousands of patients live happier, healthier lives through our unique model of chiropractic care.
The insurance verification specialist acts as a customer service and quality assurance liaison between our insurance verification coordinators, insurance companies and our clinical teams to ensure that clinical teams are able to present patients with the most accurate insurance benefits and out of pocket cost for their recommended treatment.
Essential Functions and Responsibilities Perform quality assurance review/analysis on individual insurance policy benefits prior to insurance verifications being released to clinical teams Document and leverage insurance policy coverage patterns to create templates and job aids for verification team Review patient accounts against verified insurance benefits to ensure accurate coverage Work collaboratively with other teams in the department to ensure a seamless patient financial lifecycle Maintain a strong working knowledge of the clinical patient financial lifecycle and intersections between clinical and revenue cycle processes Maintain proficiency in insurance verifications forms, protocols, procedures, websites, and proprietary software Act as a customer service resource and liaison for clinical teams in need of guidance and explanation on patient insurance benefits and financials Perform insurance verification phone calls and web-portal tasks as needed Participate cross-functionally with pre-certification tasks as needed Notify management of any strange scenarios, possible compliance concerns or recurring issues.
Maintain a positive and professional work environment.
Minimum Qualifications 2
years of insurance verifications experience Strong knowledge of insurance benefits and insurance terminology Exceptional verbal and written communication Strong attention to detail and organization skills Solution-oriented approach to problem-solving Proficiency in Microsoft OfficeJob Competencies Ability to multi-task in a dynamic, fast-faced environment Excellent customer service skills Passion for delivering high-quality, accurate results and outcomes Ability to recognize and leverage patterns to enhance efficiency of workflow Ability to think criticallyDisclaimerAll team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocolsMust perform other related duties and assist with project completion as neededTeam members may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
Job Type:
Full-timePay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insuranceSchedule:
8 hour shift Day shift Monday to FridayAbility to commute/relocate:
Oak Brook, IL 60523:
Reliably commute or planning to relocate before starting work (Required)Education:
High school or equivalent (Required)Work Location:
In person Recommended Skills Attention To Detail Clinical Works Communication Confidentiality Coordinating Customer Service Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v0s269xmkm62plq99', 'ExternalApply-j3v0s269xmkm62plq99'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
clinics in the MidwestEach month, we help thousands of patients live happier, healthier lives through our unique model of chiropractic care.
The insurance verification specialist acts as a customer service and quality assurance liaison between our insurance verification coordinators, insurance companies and our clinical teams to ensure that clinical teams are able to present patients with the most accurate insurance benefits and out of pocket cost for their recommended treatment.
Essential Functions and Responsibilities Perform quality assurance review/analysis on individual insurance policy benefits prior to insurance verifications being released to clinical teams Document and leverage insurance policy coverage patterns to create templates and job aids for verification team Review patient accounts against verified insurance benefits to ensure accurate coverage Work collaboratively with other teams in the department to ensure a seamless patient financial lifecycle Maintain a strong working knowledge of the clinical patient financial lifecycle and intersections between clinical and revenue cycle processes Maintain proficiency in insurance verifications forms, protocols, procedures, websites, and proprietary software Act as a customer service resource and liaison for clinical teams in need of guidance and explanation on patient insurance benefits and financials Perform insurance verification phone calls and web-portal tasks as needed Participate cross-functionally with pre-certification tasks as needed Notify management of any strange scenarios, possible compliance concerns or recurring issues.
Maintain a positive and professional work environment.
Minimum Qualifications 2
years of insurance verifications experience Strong knowledge of insurance benefits and insurance terminology Exceptional verbal and written communication Strong attention to detail and organization skills Solution-oriented approach to problem-solving Proficiency in Microsoft OfficeJob Competencies Ability to multi-task in a dynamic, fast-faced environment Excellent customer service skills Passion for delivering high-quality, accurate results and outcomes Ability to recognize and leverage patterns to enhance efficiency of workflow Ability to think criticallyDisclaimerAll team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocolsMust perform other related duties and assist with project completion as neededTeam members may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
Job Type:
Full-timePay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insuranceSchedule:
8 hour shift Day shift Monday to FridayAbility to commute/relocate:
Oak Brook, IL 60523:
Reliably commute or planning to relocate before starting work (Required)Education:
High school or equivalent (Required)Work Location:
In person Recommended Skills Attention To Detail Clinical Works Communication Confidentiality Coordinating Customer Service Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v0s269xmkm62plq99', 'ExternalApply-j3v0s269xmkm62plq99'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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