Customer Service Representative
Landmark Insurance Group Landmark Insurance Group Oakbrook Terrace, IL Oakbrook Terrace, IL Full-time Full-time $18.
00 - $23.
94 an hour $18.
00 - $23.
94 an hour 12 days ago 12 days ago 12 days ago Job Title:
Customer Service Representative (Insurance) Job
Summary:
We are seeking a dynamic and customer-focused individual with prior experience in the insurance industry to join our back-office team.
As a Customer Service Representative, you will play a vital role in ensuring exceptional service delivery to our valued customers.
If you thrive on building relationships and are committed to providing outstanding customer experiences, we want you on our team.
Responsibilities:
Respond promptly and professionally to incoming customer inquiries via phone and email, addressing their concerns and questions regarding policies, coverage, claims, and billing.
Initiate new policies and assist customers with policy-related queries and claims processing.
Accurately perform data entry tasks to update customer information in our systems, ensuring records are kept up-to-date.
Assist customers with billing inquiries, process payments, and resolve any payment-related issues.
Analyze customer feedback and contribute valuable insights to enhance our products and services.
Collaborate effectively with team members to uphold customer satisfaction standards and achieve sales targets.
Qualifications:
Previous experience in the insurance industry is highly preferred.
Exceptional communication skills, both verbal and written, with a customer-centric approach.
Fluency in both English and Spanish is advantageous.
Strong data entry skills with a keen eye for detail and accuracy.
Join our team as a Customer Service Representative, and embark on a rewarding journey in a fast-paced environment where your contributions make a real difference.
We offer competitive compensation packages, comprehensive benefits, and ample opportunities for professional growth and advancement.
Apply now to be part of our success story! Job Type:
Full-time Pay:
$18.
00 - $23.
94 per hour Expected hours:
40 per week
Benefits:
On-the-job training Paid time off Professional development assistance Referral program Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Oakbrook Terrace, IL 60181:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
00 - $23.
94 an hour $18.
00 - $23.
94 an hour 12 days ago 12 days ago 12 days ago Job Title:
Customer Service Representative (Insurance) Job
Summary:
We are seeking a dynamic and customer-focused individual with prior experience in the insurance industry to join our back-office team.
As a Customer Service Representative, you will play a vital role in ensuring exceptional service delivery to our valued customers.
If you thrive on building relationships and are committed to providing outstanding customer experiences, we want you on our team.
Responsibilities:
Respond promptly and professionally to incoming customer inquiries via phone and email, addressing their concerns and questions regarding policies, coverage, claims, and billing.
Initiate new policies and assist customers with policy-related queries and claims processing.
Accurately perform data entry tasks to update customer information in our systems, ensuring records are kept up-to-date.
Assist customers with billing inquiries, process payments, and resolve any payment-related issues.
Analyze customer feedback and contribute valuable insights to enhance our products and services.
Collaborate effectively with team members to uphold customer satisfaction standards and achieve sales targets.
Qualifications:
Previous experience in the insurance industry is highly preferred.
Exceptional communication skills, both verbal and written, with a customer-centric approach.
Fluency in both English and Spanish is advantageous.
Strong data entry skills with a keen eye for detail and accuracy.
Join our team as a Customer Service Representative, and embark on a rewarding journey in a fast-paced environment where your contributions make a real difference.
We offer competitive compensation packages, comprehensive benefits, and ample opportunities for professional growth and advancement.
Apply now to be part of our success story! Job Type:
Full-time Pay:
$18.
00 - $23.
94 per hour Expected hours:
40 per week
Benefits:
On-the-job training Paid time off Professional development assistance Referral program Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Oakbrook Terrace, IL 60181:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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