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Collection Agency Vendor Manager

Company Name:
Arca24.com
Salary period: Annual
Seeking a day to day vendor manager for 8 collection agencies. Debt Next provides Vendor manager reporting. Will be building relationships with Vendors and making sure they are performing according to their SLA. Will be collecting information for Vendor Scorecard and sharing this information with Vendors to improve performance. Vendors are constantly evaluated for performance and may or may not remain with the company based on their performance.
Duties
1. Manage collection agency vendor relationship - Track, maintain, monitor and analyze vendor performance
2. Utilize Debt Next's collection agency database to manage the reporting and allocation of accounts based on agency performance - Generate and analyze reports to measure collection agency effectiveness and increase recovery percentage rates, Develop new collection strategies
3. Review and create monthly agency invoices
4. Manage invoice process for approvals
5. Engage internal counterparts to develop best practice for external collections
6. Work on projects as assigned
SKILLS:
Minimum Requirements
1. Bachelor's degree in Business, Accounting or Engineering and a minimum 3 year related business experience
2. Strong interpersonal, organizational, project management, analytical and presentation skills
3. Excellent verbal and written communication skills
4. Advanced proficiency in Microsoft Office applications such as Excel, Access, PowerPoint and Word
5. Ability to multi-task across various types of projects and deliver a quality work product within the required timeframe
6. Ability to adapt to new or changing conditions
Nice to Have
1. Familiarity with customer information systems, specifically Customer Information Management Systems (CIMS)
2. Familiarity with PassPort for invoice processing
3. Familiarity with Debt Next
4. Experience with vendor management in service-oriented industries

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